Hello and welcome to Apple Support Communities, l.al.
If I understand your post correctly, you're unable to download new apps or to redownload apps. I'm happy to help.
There are a couple of parental control options that may be in place on this device and Apple ID.
For help with Restrictions settings, see this article:
Use parental controls on your iPhone, iPad, and iPod touch
For help with parental controls for your Apple ID, see this article:
Family Sharing and Apple ID for your child
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

1. Can Download From App Store Mac Greyed Outlook
2. Can Download From App Store Mac Greyed Out Of Office

Upgrading iPhone to the latest iOS 14 is equivalent to reinstalling the device system. However, some users have experienced update failure issue during the update process. In recent days, there is a thorny problem occurring when upgrading the iOS version, that is the download and install button greyed out. And apparently, it impacts the installation process. Before getting yourself into a complete flap, the easy and useful tips below will get you out of the crap.

1. Apps can transform the way you do anything you’re passionate about, whether that’s creating, learning, playing games, or just getting more done. And the App Store is the best place to discover new apps that let you pursue your passions in ways you never thought possible.
2. Music, info, photos are no problem, but iTunes will not allow me to install apps I have downloaded on my Mac via the App Store. All new apps have their respective 'Install' button 'grayed out'. I have had no problems up to this point installing new apps. I have changed nothing on either the Mac or the device.

C: If the issue persists, then run the apps troubleshooter to fix problems with apps from Microsoft Store. D: If you have logged in to the Microsoft Store with the correct email account and still the install option is greyed out, then reset the Windows Store cache to check if that helps. In the App Store Go to the Store menu and 'Sign Out'. I'm new to Mac and I thought my App Store wasn't working as all buttons were greyed out. Turns out I had no Internet connection:. Can not download el Capitan. Cannot Connect to App Store (Or iTunes) 0.

How to Fix Download and Install Button Grayed Out in iOS 14

1. Ensure Strong Network Connection

The download and install button may be grayed out if your iPhone is connected with a poor WiFi or cellular data. Thus, confirm that the device is connected with a strong network connection before upgrading to iOS 14. Here are mainly 3 methods to ensure a strong network connection.

1.1. Turn Off and Turn On WiFi

Step 1. Go to iPhone Settings and click on WiFi.

Step 2. Disabled an enable WiFi on this WiFi connection interface.

You can also turn on Wi-Fi Assist if the 'Download and Install' button is still grayed out.

1.2. Reset Network Settings

The 2nd method for you is to reset network settings. After the network is reset, all relevant network settings on the device will be reset to factory defaults.

Step 1. On your Settings app, click 'General'.

Step 2. On the General Settings interface, tap on 'Reset'.

Step 3. Click on 'Reset Network Settings'.

1.3. Switch to Another iPhone

If there is still the problem of 'iOS 14 Download and Install button grayed out' after switching to another network, you can have a try to perform the update on a different iPhone to check if the issue occurs due to the network issue.

2. Confirm If There is Enough Storage

The large storage will be occupied to install a new iOS update. So the 2nd constructive suggestion we offer to you is to check your iPhone storage when the 'Download and Install' button grayed out during the iOS 14 update. Here are the steps to confirm iPhone storage:

Step 1. Click on 'Settings' > 'General'.

Step 2. Tap on 'iPhone storage' and you will see the remaining storage on the device. It is recommended to reserve at least 1GB before upgrading.

3. Check iPhone Power

In general, when updating the latest version of the iOS operating system, the power is one of the key factors that cannot be ignored. If you do not follow the instructions, it may cause great potential damage to your iOS device. The iPhone power is so important that Apple itself will not allow users to force a new iOS 14 system update when the battery is low.

It is a little risky to update if you found that the iPhone's power is less than 50%. For example, the download and install button may get grayed out and the iPhone may be out of power during the update process. So before updating, make sure that the device has enough power, or it's better to plug the device directly into the power supply.

4. Download and Install iOS 14 Firmware with iTunes

The steps described above show you basic tricks to get rid of the 'Download and Install' button grayed out issue. Some users may still find this issue when they intend to install iOS 14. If so, iTunes shall be used.

In some cases, we must use iTunes to update iOS. For example, the download and install button is grayed out, there is not enough space on the iPhone, there is no Wi-Fi around to update the iPhone, etc. Not much to say, let's show you how to use iTunes to download and install iOS 14 on your iPhone.

Preparation before iOS 14 update:

• A Windows or Mac OSX computer and USB cable.
• The latest version of iTunes.

Back Up iPhone before iOS Upgrade:

When upgrading, it is recommended to back up the iPhone data to avoid abnormalities after the upgrade.

iPhone data can be backed up by iTunes or iCloud. It is recommended to safely back up iPhone through iTunes since there is no the limitation of storage and it is very convenient to restore an iTunes backup.

Download and Install iOS 14 with iTunes:

Step 1. Install iTunes software on your computer and upgrade it to the latest version.

Step 2. After installation, open iTunes through your computer and connect to your iPhone, iPad or iPod Touch device. In the upper left corner, the iPhone icon will pop up. Click the button.

Step 3. On the summary interface, click on 'Check for Update' and the newest iOS 14 firmware will be updated to your iPhone.

5. Update iOS 14 with a Reliable 3rd-Party Tool

Can Download From App Store Mac Greyed Outlook

After going through the method above, you shall know how to download and install iOS 14 firmware with iTunes. But there are always different kinds of issues occurring when using iTunes for the update.

To avoid the problems, you can use FoneGeek iOS System Recovery to execute the whole update process without any interruption. No data will get lost after the iOS 14 upgrade. Besides iOS update, it can also fix any iOS issues arise during or after the update. And this program stands out in this industry for its perfect performance.

Step 1. Get this program downloaded to your computer by clicking the download button above. Then install and launch it.

Step 2. Ensure that your device is connected with the PC with an official cord and tap on 'Repair Operating System'.

Step 3. The latest firmware package will be listed for you to download by hitting on 'Download'. When the whole process is finished, the iOS 14 firmware will be downloaded and installed on your iPhone.

Can Download From App Store Mac Greyed Out Of Office

By Fay J. Melton

Posted on Aug 08, 2019, 22:27:41

Fay J. Melton has explored the area of technology and software for more than 5 years and he is enthusiastic about helping users solve various technology issues.